Terms of Service

1. General provisions

This document is an official offer by Individual Entrepreneur Leonid Shchekin (hereinafter — the "Service Provider") to enter into a service agreement on the terms set out below with any capable individual or legal entity (hereinafter — the "Customer").

The document is published on the Internet at https://leadsylabs.com/offer.html and constitutes a public offer / online terms of service for purchasing digital services.

The offer is valid indefinitely until revoked by the Service Provider. The Service Provider may amend the terms of the offer unilaterally; the new version takes effect upon publication on the Site, unless another period is specified in the text of the amendments.

2. Definitions

• Site — the website leadsylabs.com and its related subdomains through which the services are provided.
• Service / Leadsy — the Service Provider's software and hardware system for analyzing and promoting a business in AI platforms and related digital channels.
• Account — a protected section of the Site accessible to the Customer after registration.
• Service — a specific piece of work by the Service Provider, the list and cost of which are specified on the "Pricing" page and (if necessary) in an individual offer in the Account.
• Order — a request placed by the Customer for a paid Service through the Site or the Account.
• Acceptance — full and unconditional acceptance of the terms of this offer by the Customer in the ways specified in section 5.

3. Subject of the agreement

The Service Provider undertakes to provide the Customer with information and consulting and related digital services in the field of promoting a business in AI platforms (GEO), auditing websites and advertising campaigns, as well as services for implementing recommendations, and the Customer undertakes to accept and pay for such services on the terms of this offer.

The specific composition, scope, timelines and cost of the Service are determined by the description on the Site, the selected plan, the contents of the Order and (for individual work) a commercial proposal agreed with the Customer.

The free express audit is provided free of charge and does not require entering into a paid agreement, however the use of the Site is governed by this offer to the extent that does not conflict with the free nature of such service.

4. List of services and prices

The current list of services, their descriptions and cost are published on the page leadsylabs.com/tarify.html. As of the date of publication of the offer, the Service Provider provides, among others, the following services:

• Free express audit — $0. An express snapshot of AI visibility parameters, GEO Score, result in the browser immediately after the check.
• Full audit + action plan — $99. An in-depth review of the resource, a PDF report with priorities and a step-by-step plan for the developer or contractor.
• Technical fixes — from $499. Do it yourself or order turnkey implementation of the fixes. Scope depends on the type of platform, the number of pages and the volume of work. One month of Managed AI Visibility free when you order from us.
• Managed AI Visibility — $99 per month. After the fixes from our audit are implemented, Leadsy regularly checks the core in AI answers, analyzes the topic, competitors and prepares new action plans so you are always on trend. The work on new action plans can be done by us or by your contractor.
• Google Ads services and other performance services — according to the "Other services" section on the pricing page and on the Leadsy × Google Ads page.

Individual implementation services for a specific Customer project may be formed in the Account with the name, description and price specified before payment.

All prices are stated in US dollars (USD). Unless otherwise stated on the Site, prices do not include applicable taxes; the Service Provider applies the tax regime required by applicable law.

5. Procedure for concluding the agreement (acceptance)

The agreement between the Service Provider and the Customer is deemed concluded from the moment the Customer accepts the offer.

Acceptance is recognized as any of the following actions:

• payment for a paid Service through the payment form on the Site or in the Account;
• placing an Order with subsequent transition to payment and successful confirmation of the payment;
• submitting a request for an individual service with consent to the terms of the offer and payment of the agreed amount.

By accepting, the Customer confirms that they have read the terms of the offer, the pricing, the procedure for providing and receiving services, as well as the Privacy Policy.

6. Payment

Payment for paid Services is made via Stripe / card through the payment form on the Site (and other methods available in the payment form).

The moment of payment is considered to be the receipt of funds to the Service Provider's settlement account or confirmation of a successful transaction by the payment partner.

For legal entities, payment by invoice is possible by prior agreement with the Service Provider through contacts.

The Service Provider may change the cost of Services by publishing new prices on the Site. The change does not apply to already paid Orders.

7. Procedure for providing services and receiving results

Services are provided remotely, in electronic form, without the need for physical delivery of goods.

Free express audit: the result is provided on the Site page immediately after the automatic check of the specified URL is completed.

Full audit + action plan: after payment, the Service Provider begins work. The PDF report is placed in the Customer's Account and (if necessary) duplicated to the email specified during registration. The preparation period is up to 3 (three) business days from the moment payment is received and the Customer provides a correct link to the analyzed resource, unless another period is agreed separately.

Implementation and other work: the timelines, stages and format of delivery of the result are agreed with the Customer after payment or signing of an individual offer. The report on completed work, access credentials, materials and stage status are provided through the Account, email or another agreed communication channel.

The Service is considered properly provided:

• for the express audit — from the moment the result is displayed on the Site;
• for the full audit — from the moment the PDF is placed in the Account or sent to the Customer's email;
• for implementation and other work — from the moment the acceptance certificate is signed or 5 (five) business days from the date the result is sent to the Customer in the absence of reasoned objections.

The Customer must check the result within a reasonable time and report any issues to hello@leadsylabs.com.

8. Rights and obligations of the parties

The Service Provider undertakes to:

• provide Services with quality and within the agreed timelines;
• ensure access to paid materials in the Account;
• keep the Customer's data confidential, not disclosing it to third parties, except in cases provided for by law and the Privacy Policy.

The Customer undertakes to:

• provide accurate data and correct links to the analyzed resources;
• pay for the selected Services in a timely manner;
• not transfer access to the Account to third parties;
• use the audit results and materials only for lawful purposes.

The Service Provider has the right to: suspend the provision of Services if the Customer violates the terms of the offer, if fraud is suspected, or during technical work on the Site — with notification, when possible.

The Customer has the right to: receive information about the status of the Order, contact support, and demand the elimination of material defects in the Service provided within the limits established by law and this offer.

9. Refunds and cancellation of service

The Customer has the right to withdraw from the agreement at any time, subject to payment to the Service Provider of the expenses actually incurred for work already performed.

Before the provision of the paid Service begins (before the preparation of the full audit, implementation or other individual work begins), the Customer may request a full refund of the amount paid by sending a request to hello@leadsylabs.com. The refund is made using the same method by which the payment was made, within 10 (ten) business days from the moment the request is received.

After the provision of the Service begins, a refund is possible in proportion to the uncompleted part of the work or in the event of a proven material breach by the Service Provider.

After the digital result is provided (placement of the PDF report in the Account, transfer of the final implementation materials), no refund is made for the part of the Service actually provided, except in cases where the result does not correspond to the stated description of the Service through the fault of the Service Provider.

The free express audit is not subject to payment or refund.

10. Limitation of liability

The Services are analytical and advisory in nature. The Service Provider does not guarantee that the Customer will achieve specific commercial metrics (number of leads, revenue, positions in AI platforms), since they depend on many external factors.

The Service Provider is not liable for interruptions in the operation of the Site caused by the actions of hosting providers, payment systems, telecom operators and other third parties, nor for incorrect data provided by the Customer.

The Service Provider's liability for any Order is limited to the amount actually paid by the Customer for the relevant Order, unless otherwise provided by mandatory applicable law.

11. Personal data

The processing of the Customer's personal data is carried out in accordance with applicable data protection law and the LeadsyLabs Privacy Policy.

By placing an Order and using the Site, the Customer consents to the processing of personal data to the extent necessary for the performance of the agreement, processing of payment and communication.

12. Procedure for handling claims

The Customer has the right to send a claim to the email hello@leadsylabs.com or by mail to the Service Provider's legal address. The claim must state the full name or company name, contact details, Order number (if any), the substance of the demand and its justification.

The Service Provider reviews the claim within 10 (ten) business days and sends a response to the email specified by the Customer.

Disputes are subject to pre-trial settlement. If no agreement is reached, the dispute is referred to a competent court at the location of the Service Provider in accordance with applicable law.

13. Final provisions

The relations of the parties are governed by the law of Georgia, unless mandatory consumer protection rules of the Customer's country of residence apply.

The invalidity of an individual provision of the offer does not entail the invalidity of the remaining provisions.

The current version of the offer is always available at leadsylabs.com/offer.html. Continued use of paid Services after publication of a new version means the Customer's consent to the changes, unless otherwise provided by law.

14. Service Provider details

• Full name: Individual Entrepreneur Leonid Shchekin
• ID: 345844786
• Address: Georgia, Tbilisi, Mtatsminda district, Geronti Kikodze street N 13, apartment N6
• Email: hello@leadsylabs.com
• Site: leadsylabs.com

Individual Entrepreneur Leonid Shchekin · ID 345844786 · Georgia, Tbilisi, Mtatsminda district, Geronti Kikodze street N 13, apartment N6 · hello@leadsylabs.com